Privacy Policy

Last Updated: January 2026

DigitalDynamics LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Register for our services
  • Make a purchase or transaction
  • Contact us via our contact form or email
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys or promotions

This information may include: name, email address, postal address, telephone number, company name, job title, and payment information.

1.2 Automatically Collected Information

When you access our website, we may automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

2. How We Use Your Information

We process your personal data for the following lawful purposes:

  • To provide, operate, and maintain our services
  • To process transactions and send related information
  • To communicate with you about our services, updates, and promotional offers
  • To respond to your inquiries and provide customer support
  • To improve our website and services through analytics
  • To detect, prevent, and address technical issues or fraudulent activity
  • To comply with legal obligations and enforce our terms
  • To send administrative information and service updates
  • For any other purpose with your consent

3. Payment Processing

We use Stripe, a third-party payment processor, to process payments. We do not store or have access to your complete payment card details. Payment information is transmitted directly to Stripe and is subject to their Privacy Policy and Terms of Service.

Stripe is PCI DSS compliant and uses industry-standard security measures to protect your payment information. For more information, please visit Stripe's Privacy Policy at https://stripe.com/privacy.

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share your data with third-party service providers who perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

4.2 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies, or law enforcement).

4.4 Protection of Rights

We may disclose information where we believe it necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or violations of our Terms of Service.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.

6. Your Data Protection Rights (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

  • Right of Access: You have the right to request copies of your personal data
  • Right to Rectification: You have the right to request correction of inaccurate data
  • Right to Erasure: You have the right to request deletion of your data in certain circumstances
  • Right to Restrict Processing: You have the right to request restriction of processing your data
  • Right to Data Portability: You have the right to request transfer of your data
  • Right to Object: You have the right to object to processing of your data in certain circumstances
  • Rights Related to Automated Decision-Making: You have the right not to be subject to automated decisions

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within one month.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the United Kingdom. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

DigitalDynamics LTD

Email: privacy@digitaldynamics.com

Registered in England and Wales

13. Complaints

If you believe we have not handled your personal data in accordance with applicable data protection laws, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues.

ICO Website: https://ico.org.uk/make-a-complaint/